Because there is no way for me to confirm whether a gift code has been redeemed or not without redeeming it myself, all sales are final. Returns are not accepted under any circumstances.
If you enter your code and get an error, please check the code in your e-mail carefully and try entering it again. For example, it's easy to mistake the number "1" for the capital letter "I".
If you are still having trouble with your code, send me an e-mail and describe the problem, including any error messages.